Want to buy a bike directly from the a bike company, while still being extended the relationship you receive from a local bike shop?
Here at lov bikes, we are committed to being a bike company that cares about its customers, as well as our community. When you purchase a product from lov bikes, not only will you receive a boutique buying experience that strives to exceed your expectations, you'll also become a "lov for life" member.
Afraid that you wont be satisfied with your after purchase services?
Need a tune up:
lov bikes is not a bike shop, however, we are very talented mechanics happy to keep any lov bike in tip top condition. As a "lov for life" member, we offer maintenance programs for your bike that span simple tune ups to a full overhaul every Spring.
When random things break:
Warranty and Crash Replacement:
Warranty - our hand built steel models maintain a lifetime warranty against manufacturer defects. Carbon frames and forks maintain their standard manufacturer warranties (however, if something does happen beyond the manufacturer warranty, we'll take care of you. You'll receive a generous% off the cost of your replacement frame/fork). Note: for all lov models (steel or carbon) purchase must be made directly from lov bikes or authorized lov bike dealers; purchasing through a non-authorized third party voids all warranties.
Crash replacement - oil, ice, a goat crossing the road...what ever the reason for your crash, we want to get you back on your bike and back on the road/trail. Our crash replacement policy covers all frame/fork breaks. Contact us with the details of your crash and you'll receive a generous % off the cost of your replacement frame/fork.
For warranties and replacements, labor charges incurred from part changes, assembly, disassembly, painting, and shipping are the responsibility of the owner.